Philippines
URGENT HIRING FOR CUSTOMER SERVICE REPRESENTATIVE
Industry:
IT & Telecommunications
Career level:
Mid-level
Employment type:
Full time
Job location:
Baguio, Benguet
Salary offered
30 001 to 50 000 PHP
Requirements
Education:
Bachelor's Degree
Experience:
0-2 years
Languages:
English
Driving license:
No
Job role
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
Benefits
Company background
Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers.
We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
